- Tutoring Cancellation Policy -
At Rojas Spanish, we work hard to ensure our tutoring program is convenient and flexible for all students. We only have one rule: you must provide 24 hours notice if you want to make any changes to your schedule.

We require that you provide your tutor at least 24 hours' notice if you need to cancel or reschedule a single class. Forgetting to do so will result in the class being marked as “no show” and it will be counted towards your total package hours. Missed classes cannot be rescheduled, and missed classes are not reusable, refundable, or transferable.

Notice of schedule changes can be communicated to your tutor directly, or you can email Luis@RojasSpanish.com or Laura@RojasSpanish.com

- Tutoring Package Refund Policy -
Full tutoring package refunds are given to students who request a refund, in writing, 48 hours before the start of the first class.

Once tutoring classes have begun, students can request a prorated refund of the total package price. We will deduct the total number of classes attended and add a $50 administrative fee to all tutoring package refunds.
Requests for refund must be sent via email to Luis@RojasSpanish.com or Amanda@RojasSpanish.com.

- Holiday Schedule -
Rojas Spanish will be closed on the following holidays and no classes will be offered. We will not offer alternate or make-up classes for these days.
- New Year’s Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Friday following Thanksgiving Day
- Christmas Eve
- Christmas Day

- Photography and Video Release -
I hereby grant Rojas Spanish the irrevocable right and permission to use photographs and/or video recordings of me on the Rojas Spanish websites and in publications, promotional flyers, educational materials, derivative works, or for any other similar purpose without compensation or notice to me.
I understand and agree that such photographs and/or video recordings of me may be placed on the Internet. I waive the right to approve the final product. I agree that all such portraits, pictures, photographs, video, audio recordings, and digital files are and shall remain the property of the Rojas Spanish.